Connect With Your Trusted Tire Partner

Direct access to factory experts who understand your supply chain challenges. Get personalized solutions that reduce costs, minimize delays, and ensure quality consistency.

24-hour response time | Technical consultation included | Solutions in your language

Choose Your Preferred Contact Method

Every channel connects you directly to our procurement specialists who can provide immediate quotes, technical specifications, and shipping solutions.

WhatsApp Direct Line

Instant messaging with real-time photo sharing lets you verify product quality and receive quotations within minutes, not hours.

+86 138 0000 0000

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Professional Email Support

Detailed responses with technical datasheets, certification documents, and comprehensive pricing breakdowns delivered to your inbox.

sales@chiyoutire.com

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Direct Phone Consultation

Speak with bilingual procurement specialists who clarify complex shipping terms, negotiate payment conditions, and resolve quality concerns.

+86 532 8888 8888

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Why Direct Factory Communication Saves You Money

Eliminate middleman markups and communication delays. Our streamlined process connects your purchase orders directly to production schedules.

Technical engineers review your specifications before quoting, preventing costly misunderstandings
Factory-direct pricing removes 15-25% distribution fees typical of trading companies
Real-time production tracking gives you accurate delivery dates for inventory planning
Quality issues resolved immediately with production floor access, not through intermediaries
Flexible MOQ negotiation based on production capacity, not arbitrary trading rules

Trusted by 200+ importers across 35 countries. Our average client relationship exceeds 3 years, proving reliable partnerships built on transparent communication.

Get Your Custom Solution

Share your requirements below. Our team will respond within 24 hours with tailored recommendations and pricing.

Questions Before Reaching Out?

Quick answers to help you prepare your inquiry and get the most accurate response from our team.

Providing complete specifications accelerates your quote turnaround. Include tire sizes with load index and speed rating (e.g., 11.2-24 8PR), estimated quantity per size, preferred brand labeling (OEM or Chiyou brand), target delivery port, and your timeline. If you have quality certifications needed (DOT, ECE, SONCAP), mention these upfront so we can confirm availability and factor certification costs into pricing.

WhatsApp and phone calls receive immediate responses during business hours (8 AM - 6 PM China time, Monday-Saturday), ideal for urgent clarifications. Email inquiries are addressed within 24 hours with comprehensive quotes and technical documentation attached. For complex projects requiring engineering review or custom specifications, allow 48 hours for detailed proposals. Weekend inquiries are collected and prioritized for Monday morning responses.

Factory visits are strongly encouraged and easily arranged. Contact us at least one week in advance to schedule your visit, and we'll coordinate airport pickup from Qingdao Liuting International Airport, arrange accommodation recommendations, and prepare a comprehensive facility tour including production lines, quality control labs, and warehouse operations. You'll meet directly with production managers and review samples matching your specifications. Virtual factory tours via video call are also available for preliminary assessments.

Our team provides fluent English communication across all channels for seamless international business. Spanish support is available through designated staff members for Latin American clients. For markets requiring Arabic, French, or Russian language assistance, we coordinate with professional translators to ensure technical specifications and commercial terms are clearly understood. All quotations and documentation are prepared in English as standard, with translations available upon request.

Comprehensive after-sales support protects your investment. Report any quality concerns with photos and details within 7 days of receipt for immediate investigation. Our technical team analyzes failure patterns, and legitimate manufacturing defects are covered through replacement or credit against future orders based on the severity. We maintain claim records to continuously improve production standards. For installation guidance or performance optimization, our engineers provide remote consultation at no charge throughout the product lifecycle.

New customers typically start with 30% deposit upon order confirmation and 70% balance before shipment via T/T bank transfer. This structure protects both parties during the initial transaction. After successfully completing 2-3 orders and establishing trust, we transition to 30% deposit with 70% against copy of Bill of Lading, allowing you to arrange payment while goods are in transit. Long-term partners with consistent order volumes may qualify for extended terms like 60-90 day payment windows, subject to credit evaluation.

Visit Our Headquarters

Centrally located in China's tire manufacturing hub with direct port access for streamlined logistics.

Chiyou Tire Company

Address

No. 388 Changjiang Road, Huangdao District
Qingdao, Shandong Province, 266555
People's Republic of China

Port Advantage

25 km to Qingdao Port (30 min drive)
Direct container shipping to worldwide destinations

Visitor Information

Schedule factory tours Monday-Friday
Airport pickup available from Qingdao Liuting Airport (50 km)

When Can You Reach Us?

Our extended hours accommodate international time zones, ensuring you connect with live support when it matters most for your business operations.

Monday - Friday

8:00 AM - 6:00 PM (China Time GMT+8)
Full team available for calls, emails, and WhatsApp

Saturday

9:00 AM - 1:00 PM (China Time GMT+8)
Limited staff for urgent inquiries

24/7 Email

Send inquiries anytime
Responses within 24 hours on business days